Company Story
1961 - National Research Corporation was founded by Michael H. Perry
1963 - NRC developed its first patient satisfaction survey
1969 - NRC introduced the first healthcare-specific customer satisfaction survey
1980 - NRC developed the first national benchmark database for healthcare
1990 - NRC introduced the first real-time patient feedback system
1995 - NRC launched its first website and began providing online survey capabilities
2000 - NRC introduced its Transparency Solution, providing online access to patient feedback
2005 - NRC acquired My InnerView, a leading provider of nursing home and assisted living surveys
2010 - NRC launched its Real-time Feedback Solution, enabling immediate feedback from patients
2015 - NRC acquired Picker, a leading provider of patient-centered care surveys and consulting services