0.56%
-0.12%
32.40%
0.54%
-44.22%
-66.67%
-43.63%
AI Spotlight on FIVN
Company Description
Five9, Inc., together with its subsidiaries, provides cloud software for contact centers in the United States and internationally.The company offers virtual contact center cloud platform that delivers a suite of applications, which enables the breadth of contact center-related customer service, sales, and marketing functions.Its solution enables its clients to manage these customer interactions across various channels, including voice, video, chat, email, website, social media, click-to-call, callback, and mobile channels, as well as through APIs; and provides natural language processing and automatic speech recognition solutions.
The company serves customers in various industries comprising banking and financial services, business process outsourcers, consumer, healthcare, technology, and education.Five9, Inc.was incorporated in 2001 and is headquartered in San Ramon, California.
Market Data
| Last Price | 40.99 |
| Change Percentage | 0.56% |
| Open | 42.03 |
| Previous Close | 40.76 |
| Market Cap ( Millions) | 3083 |
| Volume | 1230301 |
| Year High | 79.43 |
| Year Low | 26.6 |
| M A 50 | 40.52 |
| M A 200 | 40.08 |
Financial Ratios
| FCF Yield | 2.65% |
| Dividend Yield | 0.00% |
| ROE | -6.95% |
| Debt / Equity | 218.66% |
| Net Debt / EBIDTA | 5585.15% |
| Price To Book | 5.43 |
| Price Earnings Ratio | -83.56 |
| Price To FCF | 37.69 |
| Price To sales | 3.08 |
| EV / EBITDA | 237.91 |
News
- Feb -02 - Levi & Korsinsky Notifies Shareholders of Five9, Inc.(FIVN) of a Class Action Lawsuit and an Upcoming Deadline
- Feb -02 - FIVN DEADLINE TOMORROW: ROSEN, TRUSTED INVESTOR COUNSEL, Encourages Five9, Inc. Investors to Secure Counsel Before Important February 3 Deadline in Securities Class Action - FIVN
- Feb -02 - INVESTOR ALERT: Faruqi & Faruqi, LLP Investigates Claims on Behalf of Investors of Five9
- Feb -02 - FINAL FIVN DEADLINE: Bronstein, Gewirtz & Grossman LLC Reminds Five9, Inc. Investors to Join the Class Action Lawsuit
- Feb -01 - Levi & Korsinsky Reminds Shareholders of a Lead Plaintiff Deadline of February 3, 2025 in Five9, Inc. Lawsuit - FIVN
- Feb -01 - SHAREHOLDER ALERT: Pomerantz Law Firm Reminds Shareholders with Losses on their Investment in Five9, Inc. of Class Action Lawsuit and Upcoming Deadlines - FIVN
- Feb -01 - FIVN Deadline: FIVN Investors Have Opportunity to Lead Five9, Inc. Securities Fraud Lawsuit
- Jan -31 - FIVN DEADLINE MONDAY: ROSEN, A GLOBALLY RESPECTED LAW FIRM, Encourages Five9, Inc. Investors to Secure Counsel Before Important February 3 Deadline in Securities Class Action - FIVN
- Jan -31 - FIVN Deadline: Rosen Law Firm Urges Five9, Inc. (NASDAQ: FIVN) Stockholders with Losses to Contact the Firm for Information About Their Rights
- Jan -31 - Five9, Inc. Sued for Securities Law Violations - Contact Levi & Korsinsky Before February 3, 2025 to Discuss Your Rights - FIVN
- Jan -31 - Five9, Inc. (FIVN) Investors Who Lost Money Have Opportunity to Lead Securities Fraud Lawsuit
- Jan -31 - FIVN INVESTOR ALERT: Bronstein, Gewirtz and Grossman, LLC Announces that Five9, Inc. Shareholders Have Opportunity to Lead Class Action Lawsuit!
- Jan -31 - Lost Money on Five9, Inc.(FIVN)? Join Class Action Suit Seeking Recovery - Contact Levi & Korsinsky
- Jan -31 - NEXTRACKER SHAREHOLDER ALERT BY FORMER LOUISIANA ATTORNEY GENERAL: KAHN SWICK & FOTI, LLC REMINDS INVESTORS WITH LOSSES IN EXCESS OF $100,000 of Lead Plaintiff Deadline in Class Action Lawsuit Against Nextracker Inc. - NXT
- Jan -30 - FIVN DEADLINE NOTICE: ROSEN, LEADING INVESTOR COUNSEL, Encourages Five9, Inc. Investors with Losses in Excess of $100K to Secure Counsel Before Important February 3 Deadline in Securities Class Action - FIVN
- Jan -30 - Levi & Korsinsky Notifies Five9, Inc. Investors of a Class Action Lawsuit and Upcoming Deadline – FIVN
- Jan -30 - Investors who Lost Money on Five9, Inc. (FIVN) Should Contact Levi & Korsinsky About Pending Class Action - FIVN
- Jan -30 - SHAREHOLDER ALERT: Pomerantz Law Firm Reminds Shareholders with Losses on their Investment in Five9, Inc. of Class Action Lawsuit and Upcoming Deadlines - FIVN
- Jan -30 - FIVN STOCKHOLDER ALERT: Bronstein, Gewirtz and Grossman, LLC Announces that Five9, Inc. Investors with Losses Have Opportunity to Lead Class Action Lawsuit!
- Jan -30 - The Gross Law Firm Notifies Five9, Inc. Investors of a Class Action Lawsuit and Upcoming Deadline - FIVN
Business Breakdown
Expected Mid-Term Growth
Segment n°1 -> Cloud Software
Expected Growth : 11.23 %
What the company do ?
Five9's Cloud Software is a cloud-based contact center solution that provides advanced features for customer engagement, workflow automation, and analytics.
Why we expect these perspectives ?
Five9's Cloud Software growth is driven by increasing adoption of cloud-based contact center solutions, rising demand for omnichannel customer engagement, and growing need for AI-powered customer service. Additionally, the shift to remote work and digital transformation initiatives across industries are fueling growth. The company's strategic partnerships and innovative product offerings are also contributing to its rapid expansion.
Five9, Inc. Products
| Product Range | What is it ? |
|---|---|
| Cloud Contact Center | A cloud-based contact center solution that provides a comprehensive set of tools for managing customer interactions across multiple channels, including voice, email, chat, and social media. |
| Automatic Call Distribution (ACD) | A feature that automatically routes incoming calls to the most suitable agent based on factors such as skill level, language, and availability. |
| Interactive Voice Response (IVR) | A feature that allows customers to interact with a company's phone system using voice commands or keypad inputs, providing automated self-service options. |
| Workforce Management (WFM) | A solution that enables contact center managers to forecast, schedule, and manage agent workloads, ensuring that the right agents are available to handle customer interactions. |
| Quality Management | A feature that enables contact center managers to evaluate and improve agent performance, providing real-time feedback and coaching. |
| Analytics and Reporting | A feature that provides real-time insights and analytics on contact center performance, enabling data-driven decision-making. |
Five9, Inc.'s Porter Forces
Threat Of Substitutes
The threat of substitutes for Five9, Inc. is medium due to the presence of alternative cloud-based contact center solutions. However, the company's strong brand recognition and customer loyalty mitigate this threat.
Bargaining Power Of Customers
The bargaining power of customers is low due to the company's strong relationships with its clients and the customized nature of its solutions, making it difficult for customers to switch to alternative providers.
Bargaining Power Of Suppliers
The bargaining power of suppliers is low due to the company's diversified supplier base and the availability of alternative suppliers, reducing the dependence on any single supplier.
Threat Of New Entrants
The threat of new entrants is high due to the growing demand for cloud-based contact center solutions and the relatively low barriers to entry in the industry.
Intensity Of Rivalry
The intensity of rivalry is high due to the presence of established players in the industry, such as Amazon Connect and Genesys, and the ongoing competition for market share.
Capital Structure
| Value | |
|---|---|
| Debt Weight | 58.38% |
| Debt Cost | 3.95% |
| Equity Weight | 41.62% |
| Equity Cost | 8.20% |
| WACC | 5.72% |
| Leverage | 140.24% |
Five9, Inc. : Quality Control
Five9, Inc. passed 4 out of 9 key points:
Historical Valuation
Price/Earnings Ratio
Margin Valuation
Peers Valuation
Competitors
| Company | Rational |
|---|---|
| MDB | MongoDB, Inc. provides general purpose database platform worldwide. The company offers MongoDB Enterprise Advanced, a commercial database server for enterprise customers to run in the cloud, on-premise, or in a … |
| MQ | Marqeta, Inc. operates a cloud-based open application programming interface platform that delivers card issuing and transaction processing services to developers, technical product managers, and visionary entrepreneurs. It offers its solutions … |
| CFLT | Confluent, Inc. operates a data streaming platform in the United States and internationally. It offers Confluent Cloud, a managed cloud-native service for connecting and processing data; and Confluent Platform, an … |
| RELY | Remitly Global, Inc. provides digital financial services for immigrants and their families. It primarily offers cross-border remittance services in approximately 150 countries. The company was incorporated in 2011 and is … |
| VRNT | Verint Systems Inc. provides customer engagement solutions worldwide. It offers various applications for use in Forecasting and Scheduling, which understands the work needed to meet and exceed customer expectations; Quality … |
Peers Metrics
DCF BETA
Expected Cash-Flows
Scoring Insights
Peers Group Analysis
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Remitly Global
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Verint Systems
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Confluent
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MongoDB
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5
Marqeta
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6
