-1.13%
-5.23%
18.27%
-23.00%
-14.31%
-50.31%
-56.67%
AI Spotlight on VRNT
Company Description
Verint Systems Inc.provides customer engagement solutions worldwide.It offers various applications for use in Forecasting and Scheduling, which understands the work needed to meet and exceed customer expectations; Quality and Compliance that uses automation and analytics for customer interactions for attended and self-service channels; Interaction Insights, which extracts insights from structured and unstructured customer interactions and activities; Real-Time Work that supports in-the-moment workforce activities; Engagement Channels, an application for messaging, social, chat, email, and interactive voice response; Conversational AI, an intelligent virtual assistant application to enable human-like conversations across every channel; Engagement Orchestration, an application that improves employee efficiency, time to resolution, compliance, and customer satisfaction with workflows; Knowledge Management, which help agents to deliver stellar service with tools.
The company also provides Experience Management application which collect and analyze customer experience data, as well as customer engagement cloud platform services.Verint Systems Inc.was incorporated in 1994 and is headquartered in Melville, New York.
Market Data
| Last Price | 25.38 |
| Change Percentage | -1.13% |
| Open | 25.75 |
| Previous Close | 25.67 |
| Market Cap ( Millions) | 1581 |
| Volume | 604809 |
| Year High | 38.17 |
| Year Low | 21.28 |
| M A 50 | 26.39 |
| M A 200 | 28.71 |
Financial Ratios
| FCF Yield | 9.44% |
| Dividend Yield | 0.00% |
| ROE | 7.40% |
| Debt / Equity | 101.28% |
| Net Debt / EBIDTA | 177.61% |
| Price To Book | 3.61 |
| Price Earnings Ratio | 20.17 |
| Price To FCF | 10.59 |
| Price To sales | 1.72 |
| EV / EBITDA | 12.61 |
News
- Jan -07 - Verint Systems: AI Tailwinds Remain Underappreciated
- Dec -20 - Verint Announces Details of Upcoming Investor Day on January 14, 2025
- Dec -05 - Verint Systems Earnings: 10x Free Cash Flow Opportunity
- Dec -05 - Verint Systems Inc. (VRNT) Q3 2025 Earnings Call Transcript
- Dec -05 - Verint (VRNT) Reports Q3 Earnings: What Key Metrics Have to Say
- Dec -04 - Verint Systems (VRNT) Beats Q3 Earnings and Revenue Estimates
- Dec -04 - Verint Announces Q3 FYE 2025 Results
- Dec -04 - Verint Announces New and Unique CX/EX Scoring Bot
- Nov -28 - Curious about Verint (VRNT) Q3 Performance? Explore Wall Street Estimates for Key Metrics
- Nov -21 - Verint Customers Honored for CX and EX Automation Success at the 2024 EMEA Inspire Awards
- Nov -11 - Top Telecommunications Company Reports $10.5 Million Annual Savings from Verint AI-Powered Voice Self-Service
- Nov -05 - Leading Bank Awards Verint $11 Million Contract for AI-Powered Agent Copilot Bot
- Oct -31 - Verint Named a Market Leader for ‘Contact Center Advanced' by ISG Research
- Oct -21 - Verint Earns Great Place To Work® Certification for Second Consecutive Year
- Oct -17 - Verint Named Market Leader in Frost & Sullivan Customer Experience Report
- Sep -25 - Connex Wins Prestigious Verint CCaaS Reseller of the Year Award at Verint Engage 2024
- Sep -24 - Verint Agent Copilot Bots Can Double Agent Capacity in the Contact Center
- Sep -24 - Verint Knowledge Automation Bot Increases Agent Capacity and Elevates CX
- Sep -23 - Verint Celebrates Winners of 2024 Engage Global Customer Awards
- Sep -23 - Verint and Five9 Deepen Partnership to Deliver AI-Driven Customer Experiences
Business Breakdown
Expected Mid-Term Growth
Segment n°1 -> Unbundled Software as a Service
Expected Growth : 8 %
What the company do ?
Verint's Unbundled SaaS offers flexible, modular customer engagement solutions, allowing businesses to select and deploy specific cloud-based services to meet their unique needs.
Why we expect these perspectives ?
Verint Systems Inc.'s Unbundled Software as a Service growth is driven by increasing demand for cloud-based solutions, expansion into new industries, and strategic acquisitions. Additionally, the company's focus on customer experience, workforce engagement, and cloud-based analytics has contributed to its growth. Furthermore, the shift towards digital transformation and the need for organizations to improve operational efficiency have also fueled the segment's growth.
Segment n°2 -> Bundled Software as a Service
Expected Growth : 6 %
What the company do ?
Verint's Bundled Software as a Service offers a unified, cloud-based platform for customer engagement, workforce optimization, and analytics, providing a comprehensive suite of solutions for customer service and experience management.
Why we expect these perspectives ?
Verint Systems Inc.'s Bundled Software as a Service growth is driven by increasing demand for cloud-based customer engagement solutions, expansion into new markets, and strategic acquisitions. Additionally, the company's focus on AI-powered analytics and automation, as well as its strong partner ecosystem, contribute to its growth momentum.
Segment n°3 -> Support
Expected Growth : 5 %
What the company do ?
Verint Systems Inc. offers comprehensive support services, including online resources, training, and 24/7 technical assistance to ensure optimal use of their customer engagement solutions.
Why we expect these perspectives ?
Verint Systems Inc.'s 5% growth is driven by increasing demand for cloud-based customer engagement solutions, expansion into new markets, and strategic acquisitions. Additionally, the company's focus on artificial intelligence, machine learning, and analytics is enhancing its product offerings, leading to higher sales and revenue growth.
Segment n°4 -> Professional Services and Other
Expected Growth : 4 %
What the company do ?
Professional Services and Other from Verint Systems Inc. refers to the company's consulting, implementation, and training services, as well as other miscellaneous revenue streams.
Why we expect these perspectives ?
Verint Systems Inc.'s Professional Services and Other segment growth is driven by increasing demand for cybersecurity and cloud-based solutions, expansion into new markets, and strategic partnerships. Additionally, the company's focus on digital transformation and customer experience management also contributes to the growth.
Segment n°5 -> Perpetual
Expected Growth : 3 %
What the company do ?
Perpetual from Verint Systems Inc. is a workforce management software that helps organizations optimize staffing, forecasting, and scheduling to improve customer engagement and reduce operational costs.
Why we expect these perspectives ?
Verint Systems Inc.'s Perpetual segment growth is driven by increasing demand for cloud-based customer engagement solutions, expansion into new markets, and strategic acquisitions. The company's focus on innovation, particularly in AI-powered analytics, has also contributed to its growth. Additionally, the rising need for organizations to enhance customer experience and improve operational efficiency has fueled demand for Verint's solutions.
Segment n°6 -> Optional Managed Services
Expected Growth : 9 %
What the company do ?
Optional Managed Services from Verint Systems Inc. offers flexible, customizable support for workforce optimization, quality monitoring, and performance management.
Why we expect these perspectives ?
Verint Systems Inc.'s Optional Managed Services growth is driven by increasing demand for cloud-based security and customer engagement solutions, expansion into new markets, strategic partnerships, and a growing need for organizations to outsource IT operations. Additionally, the company's investments in AI and automation, as well as its strong brand reputation, contribute to its high growth rate of 9.
Verint Systems Inc. Products
| Product Range | What is it ? |
|---|---|
| Verint Workforce Optimization | A suite of solutions that help organizations capture, analyze, and act on customer interactions and feedback to improve customer experience and operational efficiency. |
| Verint Customer Engagement | A platform that enables organizations to manage customer interactions across multiple channels, including voice, email, chat, and social media. |
| Verint Fraud and Risk Management | A solution that helps organizations detect, prevent, and investigate fraudulent activities in real-time. |
| Verint Identity Authentication and Fraud | A solution that uses AI-powered analytics to detect and prevent identity fraud and authentication attacks. |
| Verint Situational Awareness | A platform that provides real-time situational awareness and incident management capabilities to help organizations respond to security threats and operational disruptions. |
| Verint Cyber Intelligence | A solution that provides advanced threat detection, incident response, and cyber intelligence capabilities to help organizations protect against cyber threats. |
Verint Systems Inc.'s Porter Forces
Threat Of Substitutes
Verint Systems Inc. operates in a niche market with limited substitutes, but the threat of substitutes is still present due to the evolving nature of the customer engagement industry.
Bargaining Power Of Customers
Verint Systems Inc. has a diverse customer base, but some large customers have significant bargaining power, which can impact pricing and contract terms.
Bargaining Power Of Suppliers
Verint Systems Inc. has a diversified supply chain, and suppliers have limited bargaining power due to the company's significant scale and negotiating power.
Threat Of New Entrants
The threat of new entrants is low due to the high barriers to entry in the customer engagement industry, including significant capital requirements and the need for specialized expertise.
Intensity Of Rivalry
The customer engagement industry is highly competitive, but Verint Systems Inc. has a strong market position and differentiated products, which helps to mitigate the intensity of rivalry.
Strength
Capital Structure
| Value | |
|---|---|
| Debt Weight | 24.75% |
| Debt Cost | 3.95% |
| Equity Weight | 75.25% |
| Equity Cost | 9.73% |
| WACC | 8.30% |
| Leverage | 32.89% |
Verint Systems Inc. : Quality Control
Verint Systems Inc. passed 3 out of 9 key points:
Historical Valuation
Price/Earnings Ratio
Margin Valuation
Peers Valuation
Competitors
| Company | Rational |
|---|---|
| MQ | Marqeta, Inc. operates a cloud-based open application programming interface platform that delivers card issuing and transaction processing services to developers, technical product managers, and visionary entrepreneurs. It offers its solutions … |
| CFLT | Confluent, Inc. operates a data streaming platform in the United States and internationally. It offers Confluent Cloud, a managed cloud-native service for connecting and processing data; and Confluent Platform, an … |
| RELY | Remitly Global, Inc. provides digital financial services for immigrants and their families. It primarily offers cross-border remittance services in approximately 150 countries. The company was incorporated in 2011 and is … |
| FIVN | Five9, Inc., together with its subsidiaries, provides cloud software for contact centers in the United States and internationally. The company offers virtual contact center cloud platform that delivers a suite … |
| TDC | Teradata Corporation, together with its subsidiaries, provides a connected multi-cloud data platform for enterprise analytics. The company offers Teradata Vantage, a data platform that allows companies to leverage their data … |
Peers Metrics
DCF BETA
Expected Cash-Flows
Scoring Insights
Peers Group Analysis
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Remitly Global
A-Score
1-Year Total Return ->
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Teradata
A-Score
1-Year Total Return ->
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Verint Systems
A-Score
1-Year Total Return ->
4
Confluent
A-Score
1-Year Total Return ->
5
Marqeta
A-Score
1-Year Total Return ->
6
